Friday, August 1, 2008

One-thousand-and-one uses for podcasting

I work in the technical field and there's nothing more frustrating than having to take an equipment apart and rely on a manual (online or in print) and having to go back and forth double-checking your steps. As a podcast, a "manual" can be created specific to a topic or troubleshooting scenario.

1. How to upgrade a computer, with step-by-step instructions, in moving/visual form.

2. New hardware and software releases. Pitfalls to watch out for, and if these particular upgrades apply to a particular computer model.

3. A live or taped podcast from a convention center, of new releases and gadgets. For instance, a representative of your company is in a convention in Las Vegas and would podcast daily updates to the home office.

4. Podcasts from the home office to the traveler in the convention in Las Vegas, updating the traveler of news from the home office with questions and concerns about new releases.

5. An update or reminder about how to troubleshoot a specific issue with a computer or piece of equipment. Perhaps the issue can only be duplicated from a certain location or with differing circumstances. A podcast is made of the issue as it happens and the software/hardware manufacturer, or a group of engineers can help determine the cause of the problem or issue based on the visual presentation. This would yield a better set of results than a written record.

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